Telephone Waiting Time

[Barry the bird boggler]

According to the club the average wait for the 'Sales Centre' to answer the phone in May 2007 was 30 seconds.

They had 2307 calls across the month.

Be good to see how this would compare to a more active month, say December. It'd also be interesting if the club could report how many calls are for LI business and how many for RFC.

http://www.readingfc.premiumtv.co.uk/staticFiles/4e/48/0,,10306~84046,00.xls

By the way were you the person waiting for 20 minutes on 1st May?