Viagogo Ripoff

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Re: Viagogo Ripoff

by Vision » 16 Nov 2012 13:18

Zammo I've been trying to get a ticket for tomorrow through official means for about a month, with no luck whatsoever (apparently sold out). Click on this thread, and then the Viagogo link and there are loads available. You cannot tell me that they are all from fans not wishing to go tomorrow ? This stinks. What a horrible grubby little club we are becoming.


Still tickets available from the Reading FC website as far as I can see.

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Re: Viagogo Ripoff

by creative_username_1 » 16 Nov 2012 13:39

There was 4 left when I got one

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Re: Viagogo Ripoff

by Alexander Litvinenko » 16 Nov 2012 14:20

PieEater That was quick Dirk, how did you get a new login so quick?


Absolutely nothing to do with me. I see no need to hide behind anonymous usernames.

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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 15:29

Compo's Hat
moo Apparently...and this is only apparently... As part of the deal Reading sell Viagogo themselves 25 tickets per game for them to resell as well. Well they have dibs on them, they dont HAVE to take them.


Yep, so much for the wanting to see every seat filled.

As part of this initiative, the club will also make a small amount of South Stand match tickets available for sale on the viagogo website, once tickets go to General Sale.


F8cking disgraceful move by the club, making a mockery of member cards, Royalty points, safe, family club doing things the right way, all in the one go! :twisted: :twisted:

No doubt STAR will talk to them, swallow the usual bull hook, line and sinker and then issue a statement supportive of the club! :twisted:

I suppose we are trying to match Manchester City in one respect:

http://menmedia.co.uk/manchestereveningnews/news/s/1593866_manchester-city-accused-of-cashing-in-on-legalised-touting-over-derby-tickets

Looks like the parasitical scum aka viagogo are trying to strike these deals with as many football clubs as possible and RFC have happily bought into their ripoff scheme.

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Re: Viagogo Ripoff

by Royal Lady » 16 Nov 2012 15:50

Bloody hell

. What commission do you make from reselling tickets? / Q. How much do you charge the seller? / How much do you charge the buyer?
Viagogo charges 15% to the buyer and 10% to the seller. This is standard across all events. In addition to our buyer fee we also charge for delivery



Nice little earner. I wonder whose decision this was? In consultation with whom? :| Or doesn't it matter to the club what fans might think :x


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Re: Viagogo Ripoff

by melonhead » 16 Nov 2012 15:57

surely its the people selling them that put them up for 2x the face value.
surely you should be having a go at them.


the club looked, and decided it was too complicated and costly to do themselves and have involved an outside agency.

if you dont like the idea, dont use it

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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 15:59

Royal Lady Bloody hell

. What commission do you make from reselling tickets? / Q. How much do you charge the seller? / How much do you charge the buyer?
Viagogo charges 15% to the buyer and 10% to the seller. This is standard across all events. In addition to our buyer fee we also charge for delivery



Nice little earner. I wonder whose decision this was? In consultation with whom? :| Or doesn't it matter to the club what fans might think :x


Just to annoy you a little bit more, here is the stark truth on those charges according to 'This Is Money'

Truth: Viagogo charges both ticket sellers and buyers fees. Its ticket buying fees are not listed on the site until customers go to purchase tickets. Example fees for a pair of George Michael tickets on sale at £149.99 each for the Albert Hall in October are a booking fee of £45, shipping of £11.95, plus VAT of £11.39, delivering total fees and VAT of £68.34. Seller fees are listed as 10% plus VAT on that, this would deliver a selling service fee and VAT of £36. Face value for similar George Michael tickets for this date and seats was £50.75 to £72.75.

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Re: Viagogo Ripoff

by Royal Lady » 16 Nov 2012 16:01

Isn't there a Facebook football ticket exchange page for Reading FC? I really don't see how difficult it is for people to tell the club which games they can't attend, have their ST or member card blocked for that game/s and those seats put back onto the system for people to buy. If someone buys it, the club retain a small percentage of the face value and pay the ST holder back.

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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 16:04

melonhead surely its the people selling them that put them up for 2x the face value.
surely you should be having a go at them.


the club looked, and decided it was too complicated and costly to do themselves and have involved an outside agency.

if you dont like the idea, dont use it


But it's not just fans putting tickets on there is it? Unless people are telling porkies, the club also plan to provide some tickets for sale on there. How much are they going to ask for them and how much are they earning for this 'service'? Even if the club charge face value (they are surely going to want to recover the seller's fees?), the parasitical scum Viagogo will add all of their rip off charges, so supporters will end up paying over the odds for tickets, which could and should have been sold at face value through the club.

Still, this is likely to be a short-lived scheme. If we drop through the trap door in 2013, interest in tickets will drop and the club won't see viaripoff for dust!

Royal Lady Isn't there a Facebook football ticket exchange page for Reading FC? I really don't see how difficult it is for people to tell the club which games they can't attend, have their ST or member card blocked for that game/s and those seats put back onto the system for people to buy. If someone buys it, the club retain a small percentage of the face value and pay the ST holder back.


But providing that 'service' to their supporters is unlikely to make themselves as much money as getting into bed with viaripoff.

Incidentally Man City asked Twitter to close down a non-profit ticket exchange service that was being run amongst their fans.


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Re: Viagogo Ripoff

by creative_username_1 » 16 Nov 2012 16:17

I haven't been to a game in about 5 years as i've been out of the Country. I'm taking my boy to his first game tomorrow
and managed to get a ticket at a reasonable price from them. I'm pretty happy.

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Re: Viagogo Ripoff

by Royal Lady » 16 Nov 2012 16:27

creative_username_1 I haven't been to a game in about 5 years as i've been out of the Country. I'm taking my boy to his first game tomorrow
and managed to get a ticket at a reasonable price from them. I'm pretty happy.

How much did you pay for the ticket and the buyer's fee?

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Re: Viagogo Ripoff

by melonhead » 16 Nov 2012 18:03

RoyalBlue
melonhead surely its the people selling them that put them up for 2x the face value.
surely you should be having a go at them.


the club looked, and decided it was too complicated and costly to do themselves and have involved an outside agency.

if you dont like the idea, dont use it


But it's not just fans putting tickets on there is it? Unless people are telling porkies, the club also plan to provide some tickets for sale on there. How much are they going to ask for them and how much are they earning for this 'service'? Even if the club charge face value (they are surely going to want to recover the seller's fees?), the parasitical scum Viagogo will add all of their rip off charges, so supporters will end up paying over the odds for tickets, which could and should have been sold at face value through the club.

Still, this is likely to be a short-lived scheme. If we drop through the trap door in 2013, interest in tickets will drop and the club won't see viaripoff for dust!

Royal Lady Isn't there a Facebook football ticket exchange page for Reading FC? I really don't see how difficult it is for people to tell the club which games they can't attend, have their ST or member card blocked for that game/s and those seats put back onto the system for people to buy. If someone buys it, the club retain a small percentage of the face value and pay the ST holder back.


But providing that 'service' to their supporters is unlikely to make themselves as much money as getting into bed with viaripoff.

Incidentally Man City asked Twitter to close down a non-profit ticket exchange service that was being run amongst their fans.



running a ticket exchange website is obviously an expensive business which requires these fees to make a profit and run itself as a business.

personally ive never bought owt from them because theyre always oxf*rd expensive, nothing to do with being morally reprihensible



a restaurant buying some rice, some leeks and bacon for about a quid,plus a 3 pound bottle of wine, and selling it to you for about 30 quid is worse imo

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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 18:55

melonhead
RoyalBlue
melonhead surely its the people selling them that put them up for 2x the face value.
surely you should be having a go at them.


the club looked, and decided it was too complicated and costly to do themselves and have involved an outside agency.

if you dont like the idea, dont use it


But it's not just fans putting tickets on there is it? Unless people are telling porkies, the club also plan to provide some tickets for sale on there. How much are they going to ask for them and how much are they earning for this 'service'? Even if the club charge face value (they are surely going to want to recover the seller's fees?), the parasitical scum Viagogo will add all of their rip off charges, so supporters will end up paying over the odds for tickets, which could and should have been sold at face value through the club.

Still, this is likely to be a short-lived scheme. If we drop through the trap door in 2013, interest in tickets will drop and the club won't see viaripoff for dust!

Royal Lady Isn't there a Facebook football ticket exchange page for Reading FC? I really don't see how difficult it is for people to tell the club which games they can't attend, have their ST or member card blocked for that game/s and those seats put back onto the system for people to buy. If someone buys it, the club retain a small percentage of the face value and pay the ST holder back.


But providing that 'service' to their supporters is unlikely to make themselves as much money as getting into bed with viaripoff.

Incidentally Man City asked Twitter to close down a non-profit ticket exchange service that was being run amongst their fans.



running a ticket exchange website is obviously an expensive business which requires these fees to make a profit and run itself as a business.

personally ive never bought owt from them because theyre always oxf*rd expensive, nothing to do with being morally reprihensible



a restaurant buying some rice, some leeks and bacon for about a quid,plus a 3 pound bottle of wine, and selling it to you for about 30 quid is worse imo


Not if they add considerable value by turning it into something nice it's not. Quite a bit of labour and overhead goes into making a decent experience at a restaurant.

Pretty much f8ck all goes into the 'service' that the parasites at Viagogo offer and they add no value that I can see. What's more the business practices at Viagogo are questionnable to say the very least and they are extremely economical with truth (to say the very least) when asked questions about how they run they run that business. Have you actually watched the Dispatches programme on them and/or read the various reports in the media? IMO they are no different from ticket touts, other than the fact that they work on a much grander scale and out of plush premises. So just why are they allowed to resell tickets to football matches at above face value?
Last edited by RoyalBlue on 16 Nov 2012 18:57, edited 1 time in total.


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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 18:56

Royal Lady
creative_username_1 I haven't been to a game in about 5 years as i've been out of the Country. I'm taking my boy to his first game tomorrow
and managed to get a ticket at a reasonable price from them. I'm pretty happy.

How much did you pay for the ticket and the buyer's fee?


Come on creative, please let us know what the 'reasonable price' was that you paid.

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Re: Viagogo Ripoff

by creative_username_1 » 16 Nov 2012 19:12

about £40, i'm more than happy to pay that

They may have some questionable practices but to develop/maintain and market a site like that would cost a lot of money

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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 21:07

creative_username_1 about £40, i'm more than happy to pay that

They may have some questionable practices but to develop/maintain and market a site like that would cost a lot of money


'About £40'? could mean a bit more than £40 I guess. Not sure what face value the ticket would have been.

Nowadays I suspect the website infrastructure doesn't cost as much as you think. I also suspect you would be shocked at the amount of profit they make, particularly when all they are doing is acting as a middle man and making money on top of the ticket price from people's keanness to attend events.

IMO they are no better than expensive, legalised touts and I question their contribution to society! Would the world be worse off if they didn't exist (or ideally were shut down) ? I think not!

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Re: Viagogo Ripoff

by Royal Lady » 16 Nov 2012 21:18

But surely the whole point is that a "special" site is not needed - the club have the online booking system already - they know which tickets are sold or not - you ring them up say you want to give back your seat for game x - they put your ticket back on the system, if it's sold, you get the money - less a small admin fee if necessary. :|

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Re: Viagogo Ripoff

by RoyalBlue » 16 Nov 2012 21:47

Royal Lady But surely the whole point is that a "special" site is not needed - the club have the online booking system already - they know which tickets are sold or not - you ring them up say you want to give back your seat for game x - they put your ticket back on the system, if it's sold, you get the money - less a small admin fee if necessary. :|


Clearly too 'simples' for the club!



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Re: Viagogo Ripoff

by creative_username_1 » 17 Nov 2012 09:14

RoyalBlue
creative_username_1 about £40, i'm more than happy to pay that

They may have some questionable practices but to develop/maintain and market a site like that would cost a lot of money


'About £40'? could mean a bit more than £40 I guess. Not sure what face value the ticket would have been.

Nowadays I suspect the website infrastructure doesn't cost as much as you think. I also suspect you would be shocked at the amount of profit they make, particularly when all they are doing is acting as a middle man and making money on top of the ticket price from people's keanness to attend events.

IMO they are no better than expensive, legalised touts and I question their contribution to society! Would the world be worse off if they didn't exist (or ideally were shut down) ? I think not!


It was slightly less than 40 (around £37 with a booking fee)

I write algorithms for a day job and know pretty much how much it costs to run a large multinational website

Its a free market you don't have to go to these events. I wouldn't be that bothered to never go to a gig or football match again

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Re: Viagogo Ripoff

by PieEater » 17 Nov 2012 09:15

There is no need for an admin fee, each side would be happy with the standard price given the difference between a ST cost per game versus a match day ticket price. The club could easily pocket £10 per transaction.

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