Final tickets

[glenroyal]

SB1871, TBM and TFF,

The people who deserve the sympathy are those who are victims of the TZ on-line system crashing and failing to provide tickets. STH, Member or not, independent of however early they were on-line or on the phone, however long they hung on.

[rfcjoe]

We'd need 7 anyway.

I'm sure the money will be taken out later and our tickets will arrive in the next day or so.

If you thought that, why did you kick up such a huge fuss

[TBM]

SB1871, TBM and TFF,

The people who deserve the sympathy are those who are victims of the TZ on-line system crashing and failing to provide tickets. STH, Member or not, independent of however early they were on-line or on the phone, however long they hung on.

There were 2 other ways of getting tickets you know..........no sympathy i'm afraid

[tomrfcurz]

Was so nervous i had to call em! Turns out we're in block 530 not 532 as in the confirmation email but they've been dispatched this morning! URZ

[Sarah Star]

..Having said that, their phone service was excellent.

...if you could get through to them

[riverroyal]

Glad to see we got a few hundred extra tickets . . . . we ended with 20 more than Swansea had!

[juanpablo]

Now we have sold out i can go about selling 2x£52 tickets i have, for a nice little profit

hmmm to your own fans?

[rhroyal]

Good effort from the club and fans.

FL and Wembley, hang your heads in shame.

Do Ticketzone have exclusive rights to Wembley's games and gigs? I've just been studying the EU's competition law regarding abuse of dominant position; I'm amazed that Ticketzone is allowed to sell it all exclusively. Abuse of monopoly at its worst; poor service, followed by a piss take "service charge" and a complete lack of respect to customers. There should be several licensed ticketing agents for this event, firstly so that no one server gets overloaded. Secondly, and more importantly, if a service is as utterly shite as Ticketzone people can go somewhere else and Ticketzone get very little money. Should I write to the European Commission or a similar trade office in the UK? (Pointless question, I have my ticket so I don't care that much any more!)

[TBM]

Now we have sold out i can go about selling 2x£52 tickets i have, for a nice little profit

hmmm to your own fans?

surely all RFC fans have tickets now!?

[Bandini]

Not much of a monopoly in our case, rhroyal, bearing in mind that one could also buy tickets from Reading and Swansea.

[Svlad Cjelli]

Don't waste your time, I'm snot sure competition law aplies here, as TZ were acting as selling agents for the FL- I've taken it up with the Football League.

[rhroyal]

Not much of a monopoly in our case, rhroyal, bearing in mind that one could also buy tickets from Reading and Swansea.

I assume you say that from within an hour or so's journey from the Mad Stad?

[TFF]

..Having said that, their phone service was excellent.

...if you could get through to them

Luck of the draw - as with any ticket distribution. I'm sure that everyone who spent time trying to call on the second day of their qualifying period got through without too much difficulty.

I was really lucky, got through first time I dialled and held in queue for just a few minutes.

[Royal Lady]

We'll see how great it all was if every single one of the ticketzone online/telephone tickets arrives.

[200 Miles]

at what point shall I panic that the payment hasn't come out of the bank account?

[Svlad Cjelli]

at what point shall I panic that the payment hasn't come out of the bank account?

If you're a neurotic, middle-aged woman, I'd say about three hours ago.

[Bandini]

Not much of a monopoly in our case, rhroyal, bearing in mind that one could also buy tickets from Reading and Swansea.

I assume you say that from within an hour or so's journey from the Mad Stad?

Yep. They were offering a (theoretically) more convenient way of buying tickets than the alternative, not the only way, particularly bearing in mind that all you needed to get a ticket from the ground was one member card and a load of other people's member nos. (All a bit irrelevant isn't it - I didn't think that a monopoly was a necessary requirement, abuse of a dominant position and all that.)

[Tony Le Mesmer]

To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.

[Royal Lady]

To anyone who lives within an hour of the ground, ive got no sympathy if you booked through ticketzone.

Wasn't it only through ticketzone that you could purchase more than 6 tickets?

[rhroyal]

Not much of a monopoly in our case, rhroyal, bearing in mind that one could also buy tickets from Reading and Swansea.

I assume you say that from within an hour or so's journey from the Mad Stad?

Yep. They were offering a (theoretically) more convenient way of buying tickets than the alternative, not the only way, particularly bearing in mind that all you needed to get a ticket from the ground was one member card and a load of other people's member nos. (All a bit irrelevant isn't it - I didn't think that a monopoly was a necessary requirement, abuse of a dominant position and all that.)

True, it's not a necessary requirement. Even if it's not a monopoly, they're abusing a dominant position shamelessly.