Final tickets

[gh7901]

Only bought one ticket after a few hours of the website crashing on Saturday. Parents let me know that 2 recorded deliveries had arrived...strange I thought.
Check my account today and 2 tickets have been been debited! (different price points, as I was trying everything)
Only 1 email was received so never thought anything of it, every other attempt timed out at the point of payment.

Am I likely to get a refund for the extra ticket in this case or am I better off trying to sell it?

[SWLR]

My thoughts exactly - I can't image where "restricted view" seats are - unless they're right up against some of the TV camera positions.
Or behind the handrails, etc where you come out from the concourses.....

Been one time (early-on) where the handrails were in lie of view, but paid full price. they did lead to a 'restrcited view' though, so they have woken up since.

[westendgirl]

The only disappointing thing (apart from TicketZones appaling website) is that the club didn't allow any chioce of block within ticket bands. That seems a bit of a cop out to me, but perfectly understandable considering the volumes of sales involved.

I was away on Thursday and went to the stadium on Friday at 8.55 to find 6 people in front of me for the £64 tickets - with no pressure I was able to pick the block I wanted, it slowed it a little but they had piles of tickets on the table behind the windows with one guy passing the tickets to those at the windows. Maybe we should all learn that now the system is so much better that there is not the need to rush if you have an ST and if all the ST sales had been spread out it may have been possible to give all a choice

[Red]

They had to allow ample time for posting though, the timelines were pretty justifiably tight IMHO.

[No Fixed Abode]

Mine arrived this morning.

WHAT! But you are a Chelsea fan!!!!!!1!!!!!! I am so wound up by this. Next you'll be saying that RFC is most people's second team and I will get so angry when you say that.

Nope - I'll be supporting Swansea with all their Chelsea links. Rodgers, Sinclair, Borini and Roger Freestone etc..

[SWLR]

Mine arrived this morning.

WHAT! But you are a Chelsea fan!!!!!!1!!!!!! I am so wound up by this. Next you'll be saying that RFC is most people's second team and I will get so angry when you say that.

Nope - I'll be supporting Swansea with all their Chelsea links. Rodgers, Sinclair, Borini and Roger Freestone etc..

.... ignorant, self-important thugs masquarading as fans, shooting people, syphilis....

[finbarr]

Only bought one ticket after a few hours of the website crashing on Saturday. Parents let me know that 2 recorded deliveries had arrived...strange I thought.
Check my account today and 2 tickets have been been debited! (different price points, as I was trying everything)
Only 1 email was received so never thought anything of it, every other attempt timed out at the point of payment.

Am I likely to get a refund for the extra ticket in this case or am I better off trying to sell it?

call TZ customer services - they will ask you to send the ticket you don't require back by recorded delivery and they will refund your account in time for Christmas.

[The Doctor]

Only bought one ticket after a few hours of the website crashing on Saturday. Parents let me know that 2 recorded deliveries had arrived...strange I thought.
Check my account today and 2 tickets have been been debited! (different price points, as I was trying everything)
Only 1 email was received so never thought anything of it, every other attempt timed out at the point of payment.

Am I likely to get a refund for the extra ticket in this case or am I better off trying to sell it?

call TZ customer services - they will ask you to send the ticket you don't require back by recorded delivery and they will refund your account in time for Christmas.

Finbar Mulholland, formerly of St Pauls Primary 1986? Bit of a shot in the dark but not many out there with that name.

[Ian Royal]

Tickets were not delivered today as I was not in... now just have to pick the up tomorrow. Huzzah!

[The Doctor]

Well I'd like to offer my love for RFC for only charging me £154 for x3 tickets at £64 each.

[SouthDownsRoyal]

LOL @ a chelsea fan photographing a Reading ticket just to show off .

congrats m8 we are all so proud and jealous.

[URZZ]

Anyone know if there are any extra's still going? I have a friend who isn't a member who wants to go...

[No Fixed Abode]

LOL @ a chelsea fan photographing a Reading ticket just to show off .

congrats m8 we are all so proud and jealous.

Must be wound up...

That's a YES.

[SouthDownsRoyal]

LOL @ a chelsea fan photographing a Reading ticket just to show off .

congrats m8 we are all so proud and jealous.

Must be wound up...

That's a YES.

wound up? its the internet

[Avon Royal]

.....
The only disappointing thing (apart from TicketZones appaling website) is that the club didn't allow any chioce of block within ticket bands. That seems a bit of a cop out to me, but perfectly understandable considering the volumes of sales involved.

'Greed - but I can understand why they did it. Sales would have taken for ever if the staff at the windows had to go off and find the required tickets - and that's if no-one at another window had sold them. The alternative was one window per block, which is obviously unrealistic. Much easier to just give the next tickets off the pile at each window.

This wouldn't have been a problem if there had been a viable alternative for people who wanted to select the block - but that alternative was Ticketzone.....

All in all, though, the sales at the club have been pretty much superb - the responses so far to the survey being done for thetilehurstend.co.uk bear that out.

Not true though, I was able to choose block and row on the first day.

[Hoop Blah]

Not true though, I was able to choose block and row on the first day.

In person at the ticket office?

[Deadlock]

Hurrah for lazy postmen who ignore "signed for" stickers. Now I don't have to go to the depot tomorrow

[i'll_be_there]

I heard both teams now got 40,000 tickets?

[i'll_be_there]

Ah, sorry I only read to the bottom of the first page..

[RoyalBlue]

They had to allow ample time for posting though, the timelines were pretty justifiably tight IMHO.

Why the feck do they need six days to post the sodding things? Ordered Thursday, only being posted Wednesday! Just asking for problems. If they can't provide the service they shouldn't be given the contract!