Food and drinks in concourse

[Norfolk Royal]

Lol at flask.

[MmmMonsterMunch]

Lol at flask.

I must be getting old as I've seriously been debating this of late. Got 2 teas yesterday & they were barely warm not impressed.

[Man Friday]

Pizza had a strange taste and coffee was lukewarm.

You might be happy to pay exhorbitant prices for substandard fare but I ain't.

[soggy biscuit]

I did mention on a thread last week that instead of just continually moaning on here week after week like middle aged women why don't you all put your negative points on here, work through them to come up with some suggestions to fix them and one person put it all in a letter to the club. You could explain that it is a collective view from a large amount of fans and you could bypass STAR because they are useless.

I even offered to be the letter writer, which I now retract, but someone else could easily do it.


Alternatively you could whine and moan on here every week like women and do nothing about it.

[Pandoras Box]

LOL. Misogyny and irony. Everyone whining and whinging on here is a bloke - but you say 'why not stop whinging like middle aged women'...ermmm.......because we're whinging like middle aged blokes?

[PieEater]

I can honestly say in my 12 years attending the mad stad I have never bought anything at half time. Is it really that hard not to have a pizza or a cup of tea?

Still, at my ager I have to visit the loos quite frequently.

[Twix]

I did mention on a thread last week that instead of just continually moaning on here week after week like middle aged women why don't you all put your negative points on here, work through them to come up with some suggestions to fix them and one person put it all in a letter to the club. You could explain that it is a collective view from a large amount of fans and you could bypass STAR because they are useless.

I even offered to be the letter writer, which I now retract, but someone else could easily do it.


Alternatively you could whine and moan on here every week like women and do nothing about it.

I've moaned in that survey the club send out but it doesn't seem to have done anything, I even suggested a few things to make it quicker (drinks being pre-poured during busy periods or selling drinks in bottles like they do at other grounds).

[Man Friday]

I can honestly say in my 12 years attending the mad stad I have never bought anything at half time. Is it really that hard not to have a pizza or a cup of tea?

Still, at my ager I have to visit the loos quite frequently.

No it's not. But why shouldn't we partake if we want to?

[Man Friday]

I did mention on a thread last week that instead of just continually moaning on here week after week like middle aged women why don't you all put your negative points on here, work through them to come up with some suggestions to fix them and one person put it all in a letter to the club. You could explain that it is a collective view from a large amount of fans and you could bypass STAR because they are useless.

I even offered to be the letter writer, which I now retract, but someone else could easily do it.


Alternatively you could whine and moan on here every week like women and do nothing about it.

Who said I'm going to do nothing about it? I just wanted to mention it on here as well.

[soggy biscuit]

I did mention on a thread last week that instead of just continually moaning on here week after week like middle aged women why don't you all put your negative points on here, work through them to come up with some suggestions to fix them and one person put it all in a letter to the club. You could explain that it is a collective view from a large amount of fans and you could bypass STAR because they are useless.

I even offered to be the letter writer, which I now retract, but someone else could easily do it.


Alternatively you could whine and moan on here every week like women and do nothing about it.

Who said I'm going to do nothing about it?.

Not me actually

[Norfolk Royal]

At the olympics it was nice to see staff walking around the olympic park knocking out bottles of beer. Could this not be done in the concourses. Maybe it is already but it wasn't last time I went. Would take a lot of pressure off the queues.

[Big Foot]

I ordered a steak and ale pie before the game on Saturday - imagine my disgust when I dug into my pie to find out I'd actually been given a chicken curry pie

[Norfolk Royal]

I ordered a steak and ale pie before the game on Saturday - imagine my disgust when I dug into my pie to find out I'd actually been given a chicken curry pie

I can imagine that. On the other hand why don't they just sell an ale pie without the steak. That way it would cut the queues as many would think they were getting the best of both worlds.

OK, not an ideal solution, but one worth thinking about.

[melonhead]

I always leave my seat about 3 minutes before half time to get to the loo in East Stand and today the queues for the food/drink were all back to the wall by that time - it's a nightmare trying to get past people in the queues. Not sure what the solution is really.

relegation, and the subsequent reduction in annoying customers in queues

[Alexander Litvinenko]

Fewer supporters - Not going to happen without relegation
Bigger concourses - Not going to happen without stadium expansion
More food outlets - Not going to happen without stadium expansion
Faster throughput at kiosks - That would mean Compass employing people on more than minimum wage, impacting their profits, so not going to happen.
More organised queuing - Wouldn't help that much, but might be worth having better barriers, laterally controlling where people queue

[murof]

The problems are not only in the South stand, the West stand is absolutely awful (I don't mean the beer tent, I've never used that)
It seems like they have new people on the tills every week and the worst thing for me is buying the food and drink combo's.
They can never get the right amount and I get overcharged time and time again, and as these are so new you can't do much about it as the queue builds up and the people behind get all worked up. I don't know if its a deliberate ploy to get more money through the tills by overcharging.
Some of the guys on the till are very good and you see the queues going down very quickly whereas other take 2-3 times longer.
Tried complaining to one of the managers there once and he couldn't give a stuff and said you just have to put up with it

[Alexander Litvinenko]

It's all about maximising profits for Compass.

Which means staff on minimum wage, with a high staff-turnover (because the jobs are poorly-paid and sporadic - lots leave for a job that'd not just 4 hours once a week) and minimal training (again, high staff turnover and that fact that providing training would impact their profits.

No-one seems to have realised that if you invested more in the staff and training them they'd be more motivated and more efficient and probably provide a much faster service enabling them to sell more in the crucial times ..... with teh side-effect of having satisfied customers, too.