Season Ticket query

JC · by JC » 27 Jul 2006 13:02

Just went on to OS online ticketing and it has an entry dated 1st August saying "Month 2 prepayment". As I paid for my ST by credit card should I be concerned at this entry?

shadesrwrf · by **shadesrwrf** » 27 Jul 2006 13:07

Just checked and I've got it too. I paid for my ST in full.

Platypuss · by **Platypuss** » 27 Jul 2006 13:07

JC wrote:Just went on to OS online ticketing and it has an entry dated 1st August saying "Month 2 prepayment". As I paid for my ST by credit card should I be concerned at this entry?

Probably just the club running some tests on a live system again - silly twunts.

Probably worth a quick email to confirm though - you never know with our lot.

royalflush · by **royalflush** » 27 Jul 2006 16:22

Has anyone had a response from the club? Mine is the same even though I paid in full.

MartinRdg · by **MartinRdg** » 27 Jul 2006 16:33

Platypuss wrote:
JC wrote:Just went on to OS online ticketing and it has an entry dated 1st August saying "Month 2 prepayment". As I paid for my ST by credit card should I be concerned at this entry?
Probably just the club running some tests on a live system again - silly twunts.

Probably worth a quick email to confirm though - you never know with our lot.

I MUST Dodd this. My memory is not good but I DO remember this from before. Can't you find the thread?

JC · by JC » 27 Jul 2006 18:36

No, the last time it said something completeley different about test 2 not for sale. The worry about this one is it is dated 1st August and I am concerned they are going to nick some more money!

At work we have a dictum about not putting test data through a live system. I would have thought it was only common sense.

paul_3gs · by **paul_3gs** » 27 Jul 2006 19:11

I Have got it too. i have sent an email to the club and got the reply to just ignore it itis just some testing the club is doing and most season ticket holders have it ontheir history

JC · by JC » 27 Jul 2006 21:43

Why does that not surprise me. Words fail me at times with this club. Surely they must realise that people are going to wonder what it is all about so why not tell us rather than leaving us to find out for ourselves.

MartinRdg · by **MartinRdg** » 28 Jul 2006 10:29

I think they need a proper IT manager. Perhaps I should apply for the job!

Riseley · by **Riseley** » 28 Jul 2006 14:33

I got this response-
'Thank you for your email. This is a software problem. We can confirm
that you have paid for your ticket in full and that no monies will be
taken from you'.

Readingfanman · by **Readingfanman** » 28 Jul 2006 15:31

Why test on a live service?

andyhalls · by **andyhalls** » 28 Jul 2006 15:40

Readingfanman wrote:Why test on a live service?

Can they not back it up, and test it on that?

shadesrwrf · by **shadesrwrf** » 28 Jul 2006 17:58

I got the same response as Riseley. They are saying it was a software error rather than testing.

Forbury Lion · by **Forbury Lion** » 28 Jul 2006 21:00

Just checked my account.

This is my ST confirmation

19/05/2006 Season 2006/2007 195 Confirmed

and three unidentified entries that have appeared since - I've removed ones I know about and my seat number.

01/08/2006 Month 2 Pre Payment Reserved
03/07/2006 test- not for sale Reserved
03/07/2006 Test 2 not for sale Reserved

The two on 03/07/06 definately look like the results of testing!

shadesrwrf · by **shadesrwrf** » 28 Jul 2006 21:36

Forbury Lion wrote:The two on 03/07/06 definately look like the results of testing!

What makes you say that?

Royal Monk · by **Royal Monk** » 28 Jul 2006 21:47

Mind you dont cut yourself Forbury Lion , your one sharp dude

Dirk Gently · by **Dirk Gently** » 28 Jul 2006 22:03

Forbury Lion wrote:Just checked my account.

This is my ST confirmation

19/05/2006 Season 2006/2007 195 Confirmed
and three unidentified entries that have appeared since - I've removed ones I know about and my seat number.

01/08/2006 Month 2 Pre Payment Reserved
03/07/2006 test- not for sale Reserved
03/07/2006 Test 2 not for sale Reserved
The two on 03/07/06 definately look like the results of testing!

Not sure about the testing - I think they're just very poor descriptions for the below :

03/07/2006 test- not for sale = The Â£15 installment service charge
03/07/2006 Test 2 not for sale = Month 1 installment
01/08/2006 Month 2 Pre Payment = Month 1 installment

I take it you are paying by installments? And does anyone who paid for their ST in full also have these? - I'd suspect not.

RoyalBlue · by **RoyalBlue** » 28 Jul 2006 22:06

MartinRdg wrote:I think they need a proper IT manager. Perhaps I should apply for the job!

Mickey Mouse would be might peed off - he's very happy at RFC!

JC · by JC » 29 Jul 2006 00:17

Dirk Gently wrote:
Forbury Lion wrote:Just checked my account.

This is my ST confirmation

19/05/2006 Season 2006/2007 195 Confirmed
and three unidentified entries that have appeared since - I've removed ones I know about and my seat number.

01/08/2006 Month 2 Pre Payment Reserved
03/07/2006 test- not for sale Reserved
03/07/2006 Test 2 not for sale Reserved
The two on 03/07/06 definately look like the results of testing!
Not sure about the testing - I think they're just very poor descriptions for the below :

03/07/2006 test- not for sale = The Â£15 installment service charge
03/07/2006 Test 2 not for sale = Month 1 installment
01/08/2006 Month 2 Pre Payment = Month 1 installment

I take it you are paying by installments? And does anyone who paid for their ST in full also have these? - I'd suspect not.

Yes. If you read my original post I said that I had paid by credit card. That was why I was worried they were going to take more money!

shadesrwrf · by **shadesrwrf** » 29 Jul 2006 00:20

Dirk Gently wrote:I take it you are paying by installments? And does anyone who paid for their ST in full also have these? - I'd suspect not.

I paid for mine in full and had exactly the same thing. If you read the posts above you will see that the club have acknowledged it's their mistake.