Royalty points suddently shot up?

JR · by JR » 24 Oct 2006 17:34

I have just checked my royalty points for myself and 2 friends and our points have increased by approximately 100 each.

While this is mighty nice of the club (or alternatively just administrative chaos), it is made me furious as I waited to get tickets for Liverpool away until the 461 + today, when I could have got them last week.

Therefore, I have missed out as they are now sold out, when I didn't have to miss out.

Anyone else experienced this strange occurrence?

Spaced Invader · by **Spaced Invader** » 24 Oct 2006 17:40

No additional 100 points for me

Potter · by **Potter** » 24 Oct 2006 22:42

I gained 77!

skrauze · by **skrauze** » 24 Oct 2006 23:13

Yep, after I bought my Liverpool tickets mine shot up by around 80. However, they've now gone down to less than they were before, so I'm rather confused.

M U R T Y · by **M U R T Y** » 24 Oct 2006 23:25

hmmm. mines gone down by 5, and i dont have my liverpool point yet...

RFC ticket office and software is rubbbishhh

Warfield Royal · by **Warfield Royal** » 25 Oct 2006 07:48

I have laboriously added up all my points in my Order History and everything adds up.

One member account has been allocated points for Liverpool (league) another account has not

I'm considering keeping a screenshot of every page from my order history as evidence.

North stander · by **North stander** » 26 Oct 2006 12:25

exactly same thing happened to me JR. Really pissed me off as i missed out because i thought i didnt have enough points where as ive got 560!

M U R T Y · by **M U R T Y** » 26 Oct 2006 16:49

had a reply from memberservices that they have a problem with last seasons points - all to be fixed soon....

weybridgewanderer · by **weybridgewanderer** » 26 Oct 2006 17:01

same thing happened to me prior to the arsenal game last season

suddenly got a shed load of points that pushed me over the points limit allwoing me to buy tickets

bought the tickets on line, no queuing and they arrived in the post no problem

points later vanished

then they stopped sellinga way tickets online

at the time I assumed I had my points "bumped up" as I had been to previous 3 (swansea, luton and sheffield) rounds of the league cup. no idea if that was correct or if I was just lucky it was a glitched

AJ~ · by **AJ~** » 30 Oct 2006 22:46

I've managed to lose over 70 points today. Tremendous error on their behalf.

Not impressed with the Fulham tickets going on sale Wednesday, and I just know it's going to be a hassle trying to get it resolved by then.

Edit: Have found the error. My points for the 2005/2006 season have gone down to 68, when before they were 140. So the problem with last seasons points they say they are fixing has now done the opposite for me surfaced on my account.

PieEater · by **PieEater** » 31 Oct 2006 13:01

My son had last season HST points reduced from 68 to 60. No reply from the TO on why or when they'll fix it yet.

AJ~ · by **AJ~** » 31 Oct 2006 14:29

PieEater wrote:My son had last season HST points reduced from 68 to 60. No reply from the TO on why or when they'll fix it yet.

Half season tickets were 68 points? So they've swapped my full season ticket points for the points of a half season ticket then!

Reading Abbey · by **Reading Abbey** » 31 Oct 2006 16:03

My points are also up 100 points, but I'm missing my Sheffield Utd away points!

M U R T Y · by **M U R T Y** » 31 Oct 2006 17:42

mine now sorted

AJ~ · by **AJ~** » 31 Oct 2006 17:55

M U R T Y wrote:mine now sorted

Mine too. Credit to the ticket office, replied and sorted within the working day.

lozz2601 · by **lozz2601** » 31 Oct 2006 19:16

still havent got STAR points. but otherwise fine

AJ~ · by **AJ~** » 31 Oct 2006 19:42

lozz2601 wrote:still havent got STAR points. but otherwise fine

I've given up hope on that one.

OldBiscuit · by **OldBiscuit** » 01 Nov 2006 22:36

Reading Abbey wrote:My points are also up 100 points, but I'm missing my Sheffield Utd away points!

Apart from going into the ticket office, how do you find out your points total?

skrauze · by **skrauze** » 01 Nov 2006 23:06

OldBiscuit wrote:
Reading Abbey wrote:My points are also up 100 points, but I'm missing my Sheffield Utd away points!
Apart from going into the ticket office, how do you find out your points total?

Go onto the online ticketing, and click 'Check My Purchase History'.

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