Why the hell did they put this new ticketing system in? It's crap. OK, at times of exceptionally high demand the old system used to wobble a bit but it was still better than this new one.
IN !! for us anyway - have to wait till saturday to see if can get for the kids as they all have between 500-1000 points. That will be a nervy wait for them!
By the way according to the phone I was on hold for 27mins