One Royal

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RoyalBlue
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Re: One Royal

by RoyalBlue » 01 May 2026 13:20

Brogue wrote: 01 May 2026 10:53
katweslowski wrote: 01 May 2026 10:07 Can someone just tell me... I don't want monthly payments, I avoid them wherever possible - including insurance, council tax even, and just prefer an annual or one-off fee.

Can I still benefit from the higher tiers by just paying a lump sum?
No.
Not saying that you're wrong but it seems crazy not to allow people to do that. What sane business wouldn't be happy to have people pay for a year up front?!

They can still insist on a twelve month blocks with three months' notice to terminate.

Sutekh
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Re: One Royal

by Sutekh » 01 May 2026 13:28

RoyalBlue wrote: 01 May 2026 13:20
Brogue wrote: 01 May 2026 10:53
katweslowski wrote: 01 May 2026 10:07 Can someone just tell me... I don't want monthly payments, I avoid them wherever possible - including insurance, council tax even, and just prefer an annual or one-off fee.

Can I still benefit from the higher tiers by just paying a lump sum?
No.
Not saying that you're wrong but it seems crazy not to allow people to do that. What sane business wouldn't be happy to have people pay for a year up front?!

They can still insist on a twelve month blocks with three months' notice to terminate.
Because

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Elm Park Kid
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Re: One Royal

by Elm Park Kid » 01 May 2026 13:34

We need to keep things in perspective and remember that we're just talking about loyalty points here. I know that we've 'gamified' lots of things in life and that people like the idea of getting 'higher scores'. But all they are are a mechanism to decide what fans should be able to go to the very few games we have where demand exceeds supply.

Personally, I think that the people that actually go to games the most regularly should be top of the queue. If you buy a season ticket and miss half the games for whatever reason then the person who does actually go to games should get priority. I appreciate that life happens and sometimes there are things more important that football - but maybe the person who puts football ahead of everything else is the one who deserves to go to the most games?

Sutekh
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Re: One Royal

by Sutekh » 01 May 2026 13:49

Elm Park Kid wrote: 01 May 2026 13:34 We need to keep things in perspective and remember that we're just talking about loyalty points here. I know that we've 'gamified' lots of things in life and that people like the idea of getting 'higher scores'. But all they are are a mechanism to decide what fans should be able to go to the very few games we have where demand exceeds supply.

Personally, I think that the people that actually go to games the most regularly should be top of the queue. If you buy a season ticket and miss half the games for whatever reason then the person who does actually go to games should get priority. I appreciate that life happens and sometimes there are things more important that football - but maybe the person who puts football ahead of everything else is the one who deserves to go to the most games?
I think it’s a step in the right direction and that the club need to sit down with STAR over the next month or two and work on the fan feedback so next year any of the identified “issues” can be addressed accordingly in some way. Can’t be easy to come up with things like this and get them right straight from the off!

I like the fact that there are now a number of options all with a decent number of benefits. Looking forward to seeing how the safe standing element is managed within this system.

The Royal Forester
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Re: One Royal

by The Royal Forester » 01 May 2026 14:02

Only getting the points when attending the matches, will in my view could encourage fans to attend even if feeling unwell. So, if somebody attends with a contagious illness, won't it be likely to spread to other fans? So it may be prudent if the bloke next to you sneezes and coughs to move away, if any seats are available.. I also fail to see why if you have paid for a seat, why you should be penalised by going to say, your sister's wedding. It seems that you can let the club resell you seat, if you advise them of non-attendance. Does the club repay the ST holder by the amount the club resells the seat for, or just make a bigger profit? If the latter, is it even legal?

katweslowski
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Re: One Royal

by katweslowski » 01 May 2026 15:30

The Royal Forester wrote: 01 May 2026 14:02 Only getting the points when attending the matches, will in my view could encourage fans to attend even if feeling unwell. So, if somebody attends with a contagious illness, won't it be likely to spread to other fans? So it may be prudent if the bloke next to you sneezes and coughs to move away, if any seats are available.. I also fail to see why if you have paid for a seat, why you should be penalised by going to say, your sister's wedding. It seems that you can let the club resell you seat, if you advise them of non-attendance. Does the club repay the ST holder by the amount the club resells the seat for, or just make a bigger profit? If the latter, is it even legal?
Not sure if serious but I laughed anyway

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Brogue
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Re: One Royal

by Brogue » 01 May 2026 18:37

The Royal Forester wrote: 01 May 2026 14:02 Only getting the points when attending the matches, will in my view could encourage fans to attend even if feeling unwell. So, if somebody attends with a contagious illness, won't it be likely to spread to other fans? So it may be prudent if the bloke next to you sneezes and coughs to move away, if any seats are available.. I also fail to see why if you have paid for a seat, why you should be penalised by going to say, your sister's wedding. It seems that you can let the club resell you seat, if you advise them of non-attendance. Does the club repay the ST holder by the amount the club resells the seat for, or just make a bigger profit? If the latter, is it even legal?
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